I feel lost after accessing my classroom, is there any guide to help me?
Please watch this tutorial video that will help to get you familiar with your classroom.
What is the timeline of my track?
You will have 2 months from your enrollment to finish your content and submit and pass all of your projects.
If I got enrolled and need support in my track, who can I reach out to?
Please reach out to your tutors and peers on FWD Community who can help and assist you with all technical questions related to your specialization. You can search for your questions or post them on the FWD Community and the tutors will answer your questions and assist you.
How can I use the FWD Community to be able to post my technical questions?
If you are enrolled, you can read this tutorial or watch the below video that will help get you familiar with FWD Community.
How can I use the FWD Community on my phone?
Please follow the steps mentioned in the document here to be able to use the FWD community platform on your phone.
How do project reviews work?
Every time you submit a project, you will receive in-depth, personalized feedback on your project submission from one of our expert project reviewers. They will not only tell you what you got right and wrong, but they will also provide guidance on what you should try next, and give suggestions on how you can go even further with your project. Once your review is ready, you will get an email to notify you and you will be able to view it. There are three results for the review:
1- Meets Specifications: This means you passed your project as you met all requirements.
2- Requires Changes: This means that you failed your project. However, the reviewer will highlight which part that requires to be edited so that you pass the project on your next submission. You can resubmit your project again after editing it through your classroom.
3- Ungradeable: This means that the reviewer was not able to grade your project. This could be because you either submitted the wrong files or the files submitted can not be opened because they are in an unsupported format. You can resubmit your project again from your classroom after addressing these issues.
If I am facing problems with my freelancing content, who can I reach out to help me?
No worries, there will be recorded/live webinars held by the gurus (freelancing experts) who will help you with your freelancing content. Before the day of the webinar, you will receive an email to send your questions so that the gurus can answer the frequent questions in the webinar. You can also get help and support from the Gurus in the FWD community. You can know more details from here.
How do I maintain my seat in the program?
Students should achieve enough progress so they don't lose their seats. The exact required progress and its due date will be communicated to you during the first two-three weeks of the program, so please make sure to always submit and pass your projects on time.
Can I postpone my project due dates?
Unfortunately, the project deadlines can not be extended or postponed as per the rules of the scholarship. Students must commit to submitting the projects on time in order not to lose their seats in the scholarship as mentioned in the Handbook.
Can I reapply if I was not able to complete my track?
Unfortunately, if you got revoked due to lack of progress or were unable to complete your track by the specified deadline, you will not be eligible to apply again in the program.
How do I know if I am eligible for a certificate?
ْUpon submitting and passing all your projects within the timeline of your track, you will be eligible to receive a certificate.
Are there any required documents to receive my certificate?
Once you finish all that is required, you will need to
1- Upload a copy of your governmental ID, Passport, or Driver’s License along with a photo of you through the Netverify system so that your identity is verified.
2- Complete the reflection survey in your classroom.
If you faced any problems with uploading your documents, please reach out to us via our email and we will help you.
How can I issue my certificate?
Once you have completed all of the required projects for your track, a "Graduate" button will activate and appear in your classroom. Once you click on this button, you will be taken to a new page called "Graduation Checklist". There, you will begin the graduation process and will be given instructions on how to complete the graduation process. You can watch this video that will help you with the graduation process.
How will my name be displayed on the certificate?
Certificates will be issued based on the names provided in your classroom, you can still edit your name if you wish from your classroom settings. Please make sure that your first name and last name in your classroom settings are similar to what you want to see on the certificate because your displayed certificate name won't be changeable after graduation.
Can I get a hard copy of my certificate?
Udacity only provides graduates with a soft copy of the certificate that can be found in your classroom under the "Graduated" section. However, you can download and print your certificate if you want.
How can I prove that I have graduated?
Once you graduate, there will be a "View Certificate" button at the bottom of your Udacity homepage under the “Graduated” section in your classroom. There, you will find a unique link to share your verified graduation certificate. This is a publicly viewable version of your graduation certificate that can be shared with employers and recruiters as well as any of your social media outlets. Your certificate will provide your graduation date as well as the title of your track as proof of completion.